Privacy Policy
Elexweb Digital India is the operator and licensee of Elexkart www.elexkart.com (“Website”). Elexkart can be contacted by e-mail
at customercare@elexkart.com . The protection and security of your personal
information is one of Elexkart’s top priorities. This online Privacy Policy
discloses Elexkart’s information practices for this Website and subscriber /
membership based services (“Services”) including the type of information
being collected, method of such information collection, use of such information
and sharing of such information with third parties.
By using this Website you agree to accept the terms of this Privacy Policy as
well as the Website’s Terms of Use. By accessing or using this Website
you expressly consent to our use and disclosure of your personal information in
any manner described in this Privacy Policy. This Privacy Policy extends
to both, users who visit the Website but do not transact business on the
Website (“Users”) as well as users who are registered and are authorized
by the Website to transact business on the Website (“Members”).
“Personal Information” refers to any information that identifies or can
be used to identify, contact or locate the person, to whom such information
pertains including, but not limited to, name, address, phone number, fax
number, email address, financial profiles, identification number and
credit card information.
PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY
PERSONAL INFORMATION THAT MAY BE COLLECTED
Elexkart shall collect and store any information that you may provide on our
Website. To enable you to become a member or subscriber of our Website we
need to have your basic Personal Information. Apart from this, when you
visit our site, our systems collect details about your computer’s personal
information like your IP address. Please note that your IP address does
not identify you personally.
No use or Services available on this Website are directed towards
children. Elexkart does not knowingly collect Personal Information from
children or sell of its products to children.
USE OF INFORMATION COLLECTED
Elexkart owns all the information collected via the Website. As
applicable, the information collected by Elexkart shall be used to contact you
about the Website and Website related news and Services available on the
Website; monitor and improve the Website; calculate the number of visitors to
the Website and to know the geographical locations of the visitors; update you
on all the special offers available on the Website and provide you with a
better shopping experience.
Please note that when you place an order, some of your Personal Information
will be passed on to the others who shall need to have access to some Personal
Information like courier companies, credit card processing companies, vendors
etc. to enable them and Elexkart perform their duties and fulfill your order
requirements.
Elexkart does not allow any unauthorized persons or organization to use any
information that Elexkart may collect from you through this Website.
In the event Elexkart is required to respond to subpoenas, court orders or
other legal process, your Personal Information may be disclosed pursuant to
such subpoenas, court order or legal process, which may be without notice to
you.
Cookies are small pieces of information saved by your browser onto your
computer. Cookies are used to record various aspects of your visit and
assist Elexkart to provide you with uninterrupted service. Elexkart does not
use cookies to save Personal Information for outside uses.
We value the trust you place in us. That's why
we insist upon the highest standards for secure transactions and customer
information privacy. Please read the following statement to learn about our
information gathering and dissemination practices.
Note: Our privacy policy is
subject to change at any time without notice. To make sure you are aware of any
changes, please review this policy periodically.
By visiting this Website you agree to be bound
by the terms and conditions of this Privacy Policy. If you do not agree please
do not use or access our Website.
By mere use of the Website, you expressly
consent to our use and disclosure of personal information provided by you in
accordance with this Privacy Policy. This Privacy Policy is incorporated into
and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information:
When you use our
Website, we collect and store your personal information which is provided by
you from time to time. Our primary goal in doing so is to provide you a safe,
efficient, smooth and customized experience. This allows us to provide services
and features that most likely meet your needs, and to customize our Website to
make your experience safer and easier. More importantly, while doing so we collect
personal information from you that we consider necessary for achieving this
purpose.
In general, you can browse the Website without
telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us. Where
possible, we indicate which fields are required and which fields are optional.
You always have the option to not provide information by choosing not to use a
particular service or feature on the Website. We may automatically track
certain information about you based upon your behavior on our Website. We use
this information to do internal research on our users' demographics, interests,
and behavior to better understand, protect and serve our users. This
information is compiled and analyzed on an aggregated basis. This information
may include the URL that you just came from (whether this URL is on our Website
or not), which URL you next go to (whether this URL is on our Website or not),
your computer browser information, and your IP address.
We use data collection devices such as
"cookies" on certain pages of the Website to help analyze our web
page flow, measure promotional effectiveness, and promote trust and safety.
"Cookies" are small files placed on your hard drive that assist us in
providing our services. We offer certain features that are only available
through the use of a "cookie". We also use cookies to allow you to
enter your password less frequently during a session. Cookies can also help us
provide information that is targeted to your interests. Most cookies are
"session cookies," meaning that they are automatically deleted from
your hard drive at the end of a session. You are always free to decline our
cookies if your browser permits, although in that case you may not be able to
use certain features on the Website and you may be required to re-enter your
password more frequently during a session.
Additionally, you may encounter
"cookies" or other similar devices on certain pages of the Website
that are placed by third parties. We do not control the use of cookies by third
parties.
If you choose to buy on the Website, we
collect information about your buying behavior, preferences, and other such
information that you choose to provide.
If you transact with us, we collect some
additional information, such as a billing address, a credit / debit card number
and a credit / debit card expiration date and/ or other payment instrument
details and tracking information from Cheques or money orders.
If you choose to post messages on our message
boards, chat rooms or other message areas or leave feedback or if you use voice
commands to shop on the Website, we will collect that information you provide
to us. We retain this information as necessary to resolve disputes, provide customer
support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such
as emails or letters, or if other users or third parties send us correspondence
about your activities or postings on the Website, we may collect such
information into a file specific to you.
We collect personally identifiable information
(email address, name, phone number, credit card / debit card / other payment
instrument details, etc.) from you when you set up a free account with us.
While you can browse some sections of our Website without being a registered
member, certain activities (such as placing an order) do require registration.
We do use your contact information to send you offers based on your previous
orders and your interests.
2. Use of Demographic / Profile Data / Your Information:
We use personal
information to provide the services you request. To the extent we use your
personal information to market to you, we will provide you the ability to
opt-out of such uses. We use your personal information to assist sellers in
handling and fulfilling orders, enhancing customer experience, resolve
disputes; troubleshoot problems; help promote a safe service; collect money;
measure consumer interest in our products and services, inform you about online
and offline offers, products, services, and updates; customize and enhance your
experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; and as otherwise described to you
at the time of collection.
With your consent, we will have access to your
SMS, contacts in your directory, location and device information and we may
request you to provide your PAN and Aadhar details to check your eligibility
for certain products/services including but not limited to providing credit)
being offered by us, our affiliates or our lending partners. We may share this
data with our affiliates or our lending partners for the same purposes as
mentioned above, however, we will not store any Aadhar data ourselves. In the
event that consent to this use of data is withdrawn in the future, we will stop
collection of such data but continue to store the data (save for Aadhar data)
and use it for internal purposes to further improve our services.
In our efforts to continually improve our
product and service offerings, we collect and analyze demographic and profile
data about our users' activity on our Website.
We identify and use your IP address to help
diagnose problems with our server, and to administer our Website. Your IP
address is also used to help identify you and to gather broad demographic
information.
We will occasionally ask you to complete
optional online surveys. These surveys may ask you for personal information,
contact information, date of birth, demographic information (like zip code,
age, or income level), attributes such as your interests, household or
lifestyle information, your purchasing behavior or history, preferences, and
other such information that you may choose to provide.. We use this data to
tailor your experience at our Website, providing you with content that we think
you might be interested in and to display content according to your
preferences.
Cookies:
A "cookie"
is a small piece of information stored by a web server on a web browser so it
can be later read back from that browser. Cookies are useful for enabling the
browser to remember information specific to a given user. We place both
permanent and temporary cookies in your computer's hard drive. The cookies do
not contain any of your personally identifiable information.
3. Sharing of personal information:
We may share personal
information with our other corporate entities and affiliates. These entities
and affiliates may market to you as a result of such sharing unless you
explicitly opt-out.
We may disclose personal information to third
parties. This disclosure may be required for us to provide you access to our
Services, for fulfillment of your orders, or for enhancing your experience, or
to comply with our legal obligations, to enforce our User Agreement, to
facilitate our marketing and advertising activities, or to prevent, detect,
mitigate, and investigate fraudulent or illegal activities related to our
Services. We do not disclose your personal information to third parties for
their marketing and advertising purposes without your explicit consent.
We may disclose personal information if
required to do so by law or in the good faith belief that such disclosure is
reasonably necessary to respond to subpoenas, court orders, or other legal
process. We may disclose personal information to law enforcement offices, third
party rights owners, or others in the good faith belief that such disclosure is
reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims
that an advertisement, posting or other content violates the rights of a third
party; or protect the rights, property or personal safety of our users or the
general public.
We and our affiliates will share / sell some
or all of your personal information with another business entity should we (or
our assets) plan to merge with, or be acquired by that business entity, or
re-organization, amalgamation, restructuring of business. Should such a
transaction occur that other business entity (or the new combined entity) will
be required to follow this privacy policy with respect to your personal information?
4. Links to Other Sites:
Our Website links to other websites that may collect personally identifiable
information about you. Flipkart.com is not responsible for the privacy
practices or the content of those linked websites.
5. Security Precautions:
Our Website has
stringent security measures in place to protect the loss, misuse, and
alteration of the information under our control. Whenever you change or access
your account information, we offer the use of a secure server. Once your
information is in our possession we adhere to strict security guidelines,
protecting it against unauthorized access.
6. Choice/Opt-Out:
We provide all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications from us on behalf of our
partners, and from us in general, after setting up an account.
If you want to remove your contact information from all flipkart.com lists and
newsletters, please visit unsubscribe
7. Advertisements on Elexkart.com:
We use third-party
advertising companies to serve ads when you visit our Website. These companies
may use information (not including your name, address, email address, or
telephone number) about your visits to this and other websites in order to
provide advertisements about goods and services of interest to you.
8. Your Consent:
By using the Website and/ or by providing your information, you consent to the
collection and use of the information you disclose on the Website in accordance
with this Privacy Policy, including but not limited to Your consent for sharing
your information as per this privacy policy. . If you disclose any personal
information relating to other people to us, you represent that you have the
authority to do so and to permit us to use the information in accordance with
this Privacy Policy.
If we decide to change our privacy policy, we
will post those changes on this page so that you are always aware of what
information we collect, how we use it, and under what circumstances we disclose
it.
This Website may contain links which may lead you to other Websites.
Please note that once you leave our Website you will be subjected to the
Privacy Policy of the other website and this Privacy Policy will no longer
apply.
BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY
POLICY, ELEXKART RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE,
MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.
If you have any questions about this Privacy Policy, please feel free to
through our Website or write to us at customercare@elexkart.com.